We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths)
(b) information that you provide to us when appealing or contact us through our website (including your email address, name, home address and contact number(s))
(c) information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use)
(d) information relating to any payment you make of our goods / services / goods and/or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details)
(e) information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication)
(f) any other personal information that you choose to send to us
Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information to:
(a) administer our website and business
(b) personalise our website for you
(c) enable your use of the services available on our website
(d) send statements, invoices and payment reminders to you, and collect payments from you
(e) send you non-marketing commercial communications
(f) send you email notifications that you have specifically requested
(g) provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)
(h) deal with enquiries and complaints made by or about you relating to our website
(i) keep our website secure and prevent fraud
(j) verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service)
We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy. We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) enable your use of the services available on our website
(d) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(e) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(f) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this policy, we will not provide your personal information to third parties.
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy. Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India. Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to the transfers of personal information described in this Section 6.
This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Not withstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers. All electronic financial transactions entered into through our website will be protected by encryption technology. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the payment of a fee £10.00; and
(b) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Please let us know if the personal information that we hold about you needs to be corrected or updated.
We are registered as a data controller with the UK Information Commissioner's Office. Our data protection registration number is ZA241700 and can be found here:
This website is owned and operated by UK Vehicle Data Ltd. We are registered in England and Wales under registration number 09756191, and our registered office is at:
UK Vehicle Data Ltd
Princess House,
Princess Way,
Swansea,
SA1 3LW.
You can contact us by writing to the business address given above.